Ezina is a place to share what you're growing, ask questions, and learn from other people who care about plants. These guidelines describe what's expected when you post in our social features and how we handle content that crosses the line.
The goal is a calm, supportive space where people figure out plants together.
What's welcome
- Photos of your plants or garden
- Questions about identification, care, or troubleshooting
- Sharing what's worked or hasn't worked for you
- Helpful responses to other people
- Constructive feedback on plant care decisions
- Honest reviews of products you've tried
What's not welcome
The following content will be removed and may result in account suspension or termination.
Illegal content
- Child sexual abuse material (CSAM). When we become aware of apparent CSAM, US law requires us to report it to the National Center for Missing & Exploited Children (NCMEC), and we do.
- Other illegal content under US federal or state law.
Harm to others
- Harassment, threats, or targeted abuse
- Hate speech or content that demeans people based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any protected characteristic
- Content that encourages or instructs self-harm or violence against others
- Sharing someone else's personal information without permission (doxing)
Sexual content
- Sexually explicit imagery or content
- Solicitation of sexual content from other users
Deception and abuse
- Impersonating another person or Ezina itself
- Spam or repetitive posting designed to drive traffic elsewhere
- Misleading commercial promotion presented as personal recommendation
- Scams or attempts to defraud other users
Off-topic content
- Content unrelated to plants, gardening, or growing
- Bulk political or ideological campaigning
How we moderate
Moderation runs in layers. Photos you post are checked automatically before they publish, and content scored as unsafe is withheld. That check is a starting point, not the final word; people handle the rest.
Users can report any post, comment, or profile they believe violates these guidelines. Reports route to a human review queue. We aim to act on reports within 48 hours.
You can also block another user. Blocking removes their posts and comments from your view and stops them from interacting with you or your content. Blocking is separate from reporting: it takes effect immediately and does not require us to review anything.
When we find content that violates these guidelines, we may:
- Remove the content
- Issue a warning to the user
- Restrict the user's posting ability temporarily
- Suspend or terminate the account
- Report to law enforcement if required by law
Decisions depend on the severity of the violation and the user's history.
How to report
If you see content that violates these guidelines, tap the Report option on the post, comment, or profile. Tell us what's wrong in a short note. Reports go to our review queue.
You can also email [email protected] with the link to the content and what you think the problem is.
Appeals
If your content is removed or your account is restricted and you believe it was a mistake, email [email protected]. We will review the decision. We respond to appeals within 7 days.
Changes to these guidelines
We may update these guidelines as the community grows. When we do, we'll update the effective date at the top. We'll notify you through the app or by email if changes are material.
Contact
For questions about these guidelines:
Ezina
13 Flag Road
Little Rock, AR 72205-5051
[email protected]