These terms describe your relationship with Ezina LLC, doing business as Ezina ("Ezina," "we," or "us"), when you use the Ezina app and related services. Please read them. By using Ezina, you agree to them.
Eligibility
You must be at least 13 years old to use Ezina. If you are under 18, you should have a parent or guardian's permission.
You agree to provide accurate information when creating an account and to keep it accurate.
Your account
You're responsible for what happens through your account, including keeping your sign-in method secure. If you think someone else has accessed your account, tell us at [email protected].
We use magic-link sign-in by default. We send a one-time link to your email instead of asking you to set a password. Keep your email account secure.
The service
Ezina helps you identify, track, and care for plants. It includes:
- Plant identification using photos
- Disease and pest identification
- Watering recommendations based on your zone, your plants, and your local weather
- Seed germination tracking
- Indoor and outdoor plant care guidance
- A social layer for sharing your garden with other users
- Care reminders via push notification
We're a small team and the service is offered as-is. We work to keep it running and accurate, but we don't guarantee it will be available without interruption or that every plant claim will be perfect. Plants are living things, and care is judgment as much as science. Use Ezina as a guide, not a replacement for your own observation.
What you can post (User Content)
When you add a plant, photo, comment, or other content to Ezina, you keep ownership of it. You grant us a non-exclusive, worldwide, royalty-free license to store, display, and use your content to operate the service. This license ends when you delete the content or your account.
We also use the photos you submit to plant identification and health checks, along with any corrections you make when we get an identification wrong, to improve our identification accuracy over time. Photos used this way are de-identified before they enter our training process. We never sell or share them with third parties. You can opt out at any time in Settings → Privacy. The Privacy Policy describes how the opt-out is honored and what happens to photos already collected.
You agree that your content does not violate our Community Guidelines, infringe on anyone's rights, or break any law. You're responsible for what you post.
When you delete your account we offer you two choices, both off by default. Deletion goes ahead whether you accept them or not.
- You can let us keep using photos you have already uploaded in our own marketing and communications. If you accept, that permission lasts 3 years from the date you delete, is limited to our own materials, and never carries your name, handle, or email. Email [email protected] to withdraw it before then.
- You can leave your plant care records behind in de-identified form, to improve care data for other growers. Photos are not included, and your precise location is replaced with a general region.
The Privacy Policy describes what each choice retains and for how long.
Moderation runs on user reports. Anyone can report a post, comment, or profile, and reports route to a human review queue. Content that violates our Community Guidelines or the law may be removed. Accounts that repeatedly violate may be suspended or terminated. You can also block another user, which removes their content from your view and stops them interacting with you.
When we become aware of apparent child sexual abuse material, US law requires us to report it to the National Center for Missing & Exploited Children (NCMEC) and to preserve related records. We do this.
Acceptable use
Don't use Ezina to:
- Post content that violates our Community Guidelines
- Impersonate someone else
- Scrape, reverse-engineer, or attempt to interfere with the service
- Use the service to harass, harm, or surveil others
- Resell or commercialize the service without our permission
Subscription, billing, and cancellation
Ezina offers a 14-day free trial. We do not require a payment method to start the trial.
After the trial, continued use requires a subscription. Standard pricing:
- $6.99 per month (monthly)
- $70 per year (annual)
Early access. Accounts created with an early-access referral code during the closed beta receive permanent early-access pricing:
- $5.99 per month (monthly)
- $60 per year (annual)
Early-access codes are limited. Once they are gone, standard pricing applies to new accounts.
Educational. Schools and other qualifying institutions may receive educational pricing:
- $3.00 per month (monthly)
- $30 per year (annual)
Educational pricing is granted by us on request and is not self-serve. We may ask for proof of eligibility.
Closed alpha. Accounts in our closed-alpha testing program receive complimentary access at no charge while the program runs. Complimentary access is granted by us, is not a purchase, and can be ended at our discretion.
Whichever rate applies to your account is attached to it. Continuous payment is not required to keep it. Cancelling a subscription or letting one lapse does not affect the rate, and the rate does not increase when standard pricing changes.
Deleting your account gives up any early-access, educational, or complimentary rate attached to it. Cancelling a subscription and deleting your account are different actions, and only deletion gives up the rate. We may reinstate a rate at our discretion, but this is not guaranteed.
Subscriptions purchased through the Apple App Store or Google Play are billed through those platforms and governed by their terms. Subscriptions purchased directly through Ezina (when available) are billed through Stripe.
You can cancel any time through the same channel where you purchased. Cancellation takes effect at the end of your current billing period. We do not pro-rate partial periods.
Refunds
If you're not satisfied with Ezina, email [email protected] and we'll process a refund. No questions required. For Apple or Google subscriptions, you may need to request the refund through the platform that processed the payment. We'll help where we can.
Our intellectual property
Ezina, including the app, its design, brand, illustrations, and underlying code, is owned by us. You can use it for personal, non-commercial purposes as long as you comply with these terms. You don't get any ownership or rights to redistribute it.
Disclaimers
Ezina is provided as-is, without warranties of any kind. We don't guarantee that the service will be uninterrupted, error-free, secure, or that plant care recommendations will be correct for your specific conditions.
To the maximum extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the maximum extent permitted by law, Ezina is not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use, even if we've been advised of the possibility of such damages.
Our total liability for any claim arising out of or related to the service will not exceed the greater of $50 or the amount you paid us in the 12 months before the claim.
Termination
You can stop using Ezina any time by deleting your account through Settings or by emailing [email protected].
We can suspend or terminate your account if you violate these terms, the Community Guidelines, or the law. We'll usually give you notice before doing so, except where doing so would expose us or others to harm or legal risk.
Sections of these terms that should reasonably survive termination (including those about content licenses, intellectual property, disclaimers, limitation of liability, and dispute resolution) will continue to apply after termination.
Changes to these terms
We may update these terms as Ezina evolves. When we make changes, we'll update the effective date at the top. For material changes, we'll notify you through the app or by email before the change takes effect.
If you keep using Ezina after the changes take effect, you accept the updated terms.
Governing law and disputes
These terms are governed by the laws of the State of Arkansas, without regard to its conflict-of-law principles.
Any dispute arising out of or related to these terms or the service will be resolved in the state or federal courts located in Arkansas, and you and we both consent to that jurisdiction.
Contact
For questions about these terms:
Ezina
13 Flag Road
Little Rock, AR 72205-5051
[email protected]